• OwnCube has been hosting Open Source Clouds since 6 years

OwnCube Network status

This web page publishes announcements and current fault reports from our datacenters.

All systems online
11 August, 2018

All systems online



Permalink
Timeouts in IT DC
11 August, 2018

Dear customers,

we currently investigate network timeouts in our IT DC. The technicals are informed and working on this.

Thank you for your understanding.

 

UPDATE #1:
Issue resolved

 

UPDATE #2
We see timeouts again and the DC informed:

New Incident Status: Identified
We're facing some minor routing problem in Milan, we're working on it to resolve asap.
Thanks for understading.

 

UPDATE #3
Servers are back online, we monitor this



Permalink
UK datacenter
06 August, 2018

Dear clients,

we currently see some timeouts and package loss in the UK DC.

We called the technicals in the DC and seems a issue in the whole DC.

The DC technicals are already working on this.

We will update the status asap.

UPDATE:
Issue resolved in the DC and all systems works fine

Sorry for the issue and have a great day



Permalink
KVM Node DE17 issue
05 August, 2018

Dear customers, we are currently investigate a issue on our KVM DE17 Node.

We will update the status asap.

Update:

Remote reboot had no affect and the server does not ping anymore. We wait for a KVM to check the screen.

Update:

via remotehands we have found the issue caused by a harddrive extender. We currently check if its the enclosure itself or any raid controller.

Update:

Node is back online and working, we still monitor this



Permalink
KVM node DE17 reboot
22 July, 2018

Dear customers,

Because of system updates and hardware changes we need to reboot the KVM DE17 Node today.
This will cause a short downtime for the KVM hosted on it.
Please allow some time to get the KVM bootet again after the node reboot is done.

We will update the status when we start the reboot and when its done.
Thank you for your understanding.

Team OwnCube

 

UPDATE#1

Shutdown in progress

 

UPDATE #2

Server and VPS are back online. If you have any issue please contact our support



Permalink
KVM DE18
17 July, 2018

Dear customers

we investigate a issue on KVM Node DE18.

We will update the status with more infos asap

UPDATE:
The problem was caused by a faulty power supply causing a rack fuse.

The Server is online again.



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