• OwnCube has been hosting Open Source Clouds since 6 years

OwnCube Network status

This web page publishes announcements and current fault reports from our datacenters.

CH datacenter Network issue *closed*
15 October, 2018

we see a Network issue in the CH DC.

this affects the whole DC not just our servers

we wait for an update from the DC

 

UPDATE: network is back online.



Permalink
Node E33 updates *closed*
09 October, 2018

Dear customers,

tonight we update the NODE E33 that affects all VPS on it.
The updates require some reboots on the node and will cause a downtime.

We will do the updates and work asap

Thank you for your time

Regards
Team OwnCube

 

Updates done: Servers back online



Permalink
Single IT ownCloud upgrades *closed*
07 October, 2018

Dear customers,

today 07.10 we will upgrade the server, php,.. and also owncloud software to 10.0.10 on our Single IT Server.

This will cause a downtime and can take some time to update because of the large installation.
We update the status here when its done.
Thank you for your understanding.

Regards Team OwnCube

 

 

UPDATE #1:
the update forced a file rescan for the cloud that is currently in progress but takes some time because of the many files on the system.We will update the progress here.
Thank you for your understanding. This update is urgent and required to run the latest stable version.

 

UPDATE #2:
Update done and service back online



Permalink
Single NL ownCloud upgrades + hardware upgrade *closed*
01 October, 2018

Dear customers,

today 07.10 we will upgrade the server, php,.. and also owncloud software to 10.0.10 on our Single NL Server. Addtional to this we also upgrade the hardware resources on the NL Node to provide even more performance and caching.

This will cause a downtime and can take around a hour to update because of the large installation.
We update the status here when its done.
Thank you for your understanding.

Regards Team OwnCube

 

UPDATE #1:

Server, php, cache system,... updates and setups are done. We have seen a 400%+ performance after this updates.
We will shutdown the server now to add the new CPU/RAM,.. hardware.
We update the status when its done.

 

UPDATE #2:

Hardware upgrade done and server bootet and online. We update the cloud now to the latest version.

 

UPDATE #3:

Cloud update done too and back online

 

REOPEN:

Dear customers,
The cloud is again in update mode, thats because V10.0.10 requires a database schema update and this takes long because of the many files hosted in the cloud. We hope that it finish soon and will be done faster now because of the new hardware.
Thank you for your time.

 

UPDATE :

All cloud and app updates are done. Thank you again for your time.



Permalink
ES datacenter down - BIG STOMR BURNED FUSE THREFASE *closed*
15 September, 2018

Dear customers

we have a issue in the ES datacenter were the servers are down.
Also the Server/Datacenter site itself is down: https://www.sologigabit.com/
Email and Phone seems also not working in the DC so we have no info whats the issue.
There are already twitter entries from other server owners that are also down, so its a issue in the whole DC.

If we have a update and reply from the DC, we will update the status

Thank you for your time
Regards Team OwnCube

 

UPDATE from the DC

BIG STOMR BURNED FUSE THREFASE

 

DEAR VALUED USERS,

Yesterday afternoon at 7 p.m Paterna had a BIG STORM that damaged a FUSE from the three-phase POWER SUPPLIES BURNED the general protection fuse.

The Diesel GENERATOR GENSET supported the total power supply load until finished 400 liters of diesel at 4 AM.

This morning the Fuse has been replaced and all Bare Metal servers and platforms and Network Cores went back online.


We apologize for not having reported so far, because we have needed time to reactivate services that were not raised.

We work to get the servers back online.

 

UPDATE #2

Our nodes in the ES DC are all back online, just Shared private ES20 Server is still down. Our team is working on the issue.

 

UPDATE #3

ES20 is back online too. Sorry again for the issue.



Permalink
Shared CH30 CH32 servers * closed *
09 September, 2018

Dear customers,

we have a issue on 2 Shared CH servers at the moment.

CH30 and CH32 are affected. We have seen timeouts and service issues.

The team in the DC is informed and working on this.

We will update the status when we have news.

Thank you for your understanding.

 

UPDATE#1

CH30 server network issue resolved and online.

CH32 seems a hardware issue that could be related to RAM. We currently run some hardware checks to find the issue. We also already ordered a replacement hardware, to get it tomorrow already in worst case that the RAM is damaged. Filesystem/mysql,... is not affected and safe.
We will update status when we have news.

 

UPDATE#2

The issue is related to the RAM as our hardware checks reported.
We replace the hardware today when we receive it in the DC.
We will update the status with infos asap.

 

UPDATE#3:

RAM replaced and server CH32 is back online.

We are sorry for the issue again and thank you for your understanind.

 



Permalink

Our business partners - OwnCube: trusted by companies, clubs and schools worldwide



Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
Goodbye Dropbox Google Drive and Co. Get your own Cloud - Ihre eigene Cloud
FREE Nextcloud Single Account: More Informations
OwnCube is EU-GDPR ready and provides DPA online