15 September, 2018
we have a issue in the ES datacenter were the servers are down.
Also the Server/Datacenter site itself is down: https://www.sologigabit.com/
Email and Phone seems also not working in the DC so we have no info whats the issue.
There are already twitter entries from other server owners that are also down, so its a issue in the whole DC.
If we have a update and reply from the DC, we will update the status
Thank you for your time
Regards Team OwnCube
UPDATE from the DC
BIG STOMR BURNED FUSE THREFASE
DEAR VALUED USERS,
Yesterday afternoon at 7 p.m Paterna had a BIG STORM that damaged a FUSE from the three-phase POWER SUPPLIES BURNED the general protection fuse.
The Diesel GENERATOR GENSET supported the total power supply load until finished 400 liters of diesel at 4 AM.
This morning the Fuse has been replaced and all Bare Metal servers and platforms and Network Cores went back online.
We apologize for not having reported so far, because we have needed time to reactivate services that were not raised.
We work to get the servers back online.
Our nodes in the ES DC are all back online, just Shared private ES20 Server is still down. Our team is working on the issue.
ES20 is back online too. Sorry again for the issue.